Produtos da Marca Dell

2. Run the Dell Diagnostics to identify a more serious cause.

3. Contact Dell for technical assistance.



Error Messages



Fill out the Diagnostics Checklist as you complete these checks.



If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.



Code

Cause

1-1-2

Microprocessor register test in process

1-1-3

NVRAM read/write test in process or failure

1-1-4

ROM BIOS checksum in progress o r failure

1-2-1

Programmable interval timer test in progress or failure

1-2-2

DMA initialization in progress or failure

1-2-3

DMA page register read/write test in progress or failure

1-3

Video Memory Test failure

1-3-1 through 2-4-4

Memory not being properly identified or used

3-1-1

Slave DMA register test in progress or failure

3-1-2

Master DMA register test in progress or failure

3-1-3

Master interrupt mask register test in progress or failure

3-1-4

Slave interrupt mask register test in progress or failure

3-2-2

Interrupt vector loading in progress

3-2-4

Keyboard Controller Test in progress or failure

3-3-1

NVRAM power fail and checksum test in progress

3-3-2

Invalid NVRAM configuration

3-3-3

RTC /keyboard controller not found

3-3-4

Video Memory Test in progress or failure

3-4-1

Screen initialization test in progress or failure

3-4-2

Screen retrace test in progress or failure

3-4-3

Search for video ROM in progress

4-2-1

Timer tick interrupt test in progress or failure

4-2-2

Shutdown test in progress or failure

4-2-3

Gate A20 failure

4-2-4

Unexpected interrupt in Protected Mode

4-3-1

Memory test in progress or failure above address 0FFFFh

4-3-3

Timer-chip counter 2 test in progress or failure

4-3-4

Time-of-day clock test in progress or stopped

4-4-1

Super I/O chip failure

4-4-4

Cache test failure

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Afilenamecannotcontainanyofthefollowingcharacters:\/:*?"<>|— Do not use these characters in filenames.

Arequired.DLLfilewasnotfound— The program that you are trying to open is missing an essential file. To remove and then reinstall the

program:

1. Click the Start button, click Control Panel, and then click Add or Remove Programs.

2. Select the program you want to remove.

3. Click the Change or Remove Program icon.

4. See the program documentation for installation instructions.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this

checkpointandcontactDellTechnicalSupport— Contact Dell and report the checkpoint code (nnnn) to the support technician.

Attachmentfailedtorespond— See "Drive Problems."

Badcommandorfilename— Ensure that you spelled the command correctly, put spaces in the proper place, and used the correct

pathname.