Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-mail Address
Area Codes,
Local Numbers, and
Toll Free Numbers
U.S.A. (Austin, Texas)
International Access Code: Oil
Country Code: l
toll free: 1-800-433-9014
toll free: 1-800-247-9362
Automated Order-Status System
AutoTech (for portable and desktop computers)
Dell Home and Small Business Group (for portable and desktop computers):
Customer Technical Support (Return Material toll free: 1-800-624-9896
Authorization Numbers)
Customer Technical Support (Home sales toll free: 1-877-576-3355
purchased via http://www.dell.eom)
Customer Service (Credit Return Authorization toll free: 1-800-624-9897
Numbers)
National Aeeounts (systems purchased by established Dell national accounts
[have your account number handy], medical institutions, or value-added resellers
[VARs]):
Customer Service and Technical Support (Return toll free: 1-800-822-8965
Material Authorization Numbers)
Publie Amerieas International (systems purchased by governmental agencies
[local, state, or federal] or educational institutions):
Customer Service and Technical Support (Return
Material Authorization Numbers)
toll free: 1-800-234-1490
Dell Sales
toll free 1-800-289-3355
or toll free 1-800-879-3355
Spare Parts Sales toll free 1-800-357-3355
DellWare“ toll free 1-800-753-7201
Fee-Based Technical Support toll free 1-800-433-9005
Server Fee-Based Technical Support toll free 1-800-967-0765
Sales (Catalogs) toll free 1-800-426-5150
Fax
toll free 1-800-727-8320
TechFax
toll free 1-800-950-1329
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll free: 1-877-DELLTTY
(1-877-335-5889)
Switchboard
512 338-4400
Appendix I 81
