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VOLKSWAGEN SERVICE.
Three-year Warranty
All Volkswagen passenger cars come with a three-year/60,000 miles warranty, which protects your car against
the failure of most technical and electrical components due to manufacturing defects. This comprises a two-year
manufacturer’s warranty with unlimited mileage plus a further one-year/60,000 miles (whichever is soonest)
Retailer Warranty
1
.Shouldthemileageexceed60,000mileswithinthersttwoyears,themanufacturer’s
two-year warranty will still be valid. Full details of the three-year warranty are available from your authorised
Volkswagen retailer or repairer.
Body Protection Warranty
The internal body sections and panels of the Scirocco are covered against rusting through from the inside for
12 years. Naturally, the vehicle must be cared for in compliance with the operating instructions. Please consult
your authorised Volkswagen retailer or repairer for full warranty details.
Three-year Paintwork Warranty
This latest warranty, pioneered by Volkswagen, really provides you with the widest possible cover on a new car.
Therearenospecialconditionsattachedandpaintworkmanufacturingdefectswillberectiedwithoutcharge.
Naturally, during the warranty period the car must be cared for in compliance with the operating instructions.
Approved Accessories
A comprehensive range of accessories from alloy wheels to carpet mats is available to complement the
factory-ttedoptionlist.Volkswagenapprovedaccessoriespurchasedfromandttedbyyourauthorised
Volkswagenretaileratthepointofvehiclesalewillalsobenetfromthethree-yearvehiclewarranty.
Extended Warranty
If you order the Volkswagen Extended Warranty as an option when buying your new Scirocco then you get the
100% Volkswagen Warranty and you can continue to enjoy comprehensive Volkswagen protection against
many unforeseeable repair costs. Designed to your needs, you can purchase an extra one or two year’s
warrantyuptoamaximumofveyearsor90,000miles.
Service Intervals
VolkswagenispleasedtooeryouachoiceonhowyourVolkswagenisserviced.Theappropriateselectionis
entirely dependent on how the car is likely to be driven and its general use. To help you identify which type of
service would be most suitable, please refer to the following guide.
The Fixed Service is recommended for vehicles that will cover less than 10,000 miles in 12 months and if the
vehicle is likely to be used in the following way:
• Predominantly urban driving, short journeys with frequent cold starts.
• Activities regularly producing high engine loading, e.g. frequent hill climbs, driving with vehicle fully
loaded and towing.
• Uneconomical driving style using high rpms with heavy acceleration and heavy braking.
The service intervals for the Fixed Service are as follows:
• Oil change service –
After 1 year or 10,000 miles (15,000km), whichever is soonest.
• Inspection service
2
–
First after 2 years or 20,000 miles (30,000km), then every one year or 20,000 miles (30,000km),
whichever is soonest.
The Flexible Service is recommended for vehicles with daily mileage of more than 25 miles where the vehicle is
driven regularly mainly on longer distance journeys. The vehicle is driven mainly at a constant speed with
minimum vehicle and engine loading, minimal towing and driven in an economical manner. With the Flexible
Service the vehicle can cover anywhere between 10,000
3
and a maximum of 20,000
3
miles or 24 months
(whichever is soonest) between oil changes.
The service intervals for the Flexible Service are as follows:
• Oilchangeservice–Accordingtoexibleserviceintervaldisplay(after2yearsatthelatest).
• Inspection service
2
– First after 2 years or 20,000 miles (30,000km), then every one year or 20,000 miles
(30,000km), whichever is soonest.
The up! model is only available with the Fixed Service schedule. Please consult your authorised Volkswagen
retailer or repairer for advice and full details.
Please note: If you purchase a Volkswagen Fixed Price Service Plan your vehicle will follow the Fixed
Service schedule.
Volkswagen Insurance
4
We want you to start enjoying your new car from day one and thanks to Volkswagen Insurance complimentary
seven day cover, you can. Call free on 0800 316 7892 (lines are open Monday to Friday 8am – 9pm and
Saturday 9am – 5pm), provide a few details and a cover note will be sent to your retailer. They will then tax
your car and you can drive it away.
Volkswagen Ensurance
5
Get three years’ Volkswagen Ensurance cover for free.
AnothergreatbenetofbeingaVolkswagendriver.IfyourVolkswagenwasdamagedinanaccident,wouldn’t
youwantitxedbyaVolkswagentrainedtechnicianusingonlygenuineVolkswagenparts?Ensuranceis
Volkswagen’s accident and repair cover which does exactly that. It works alongside your main comprehensive
motor insurance policy no matter who you are insured with, to make sure you get the quality repair and service
you would want.
If you’re involved in an accident or your car is stolen, just one call to us and we’ll look after your claim from
starttonishensuringyourVolkswagenisrestoredtothehigheststandard.
Activateyourcoverandbenetfrom:
• A guarantee that your Volkswagen will be repaired in a Volkswagen Insurance approved repairer,
by Volkswagen trained technicians, using only genuine Volkswagen parts and paints.
• AdedicatedClaimsManagerwillmanageyourclaimfromstarttonish,liaisingwithyourinsurer
and the repairer so you don’t have to.
• Help to recover any uninsured losses using our Legal Expenses Cover.
• Online claims tracking so you can keep up to date with the status of any claim.
Volkswagen Ensurance is free to all Volkswagen customers for three years and it only takes a minute
togetcover.Tondoutmoreandtoactivateyourcover,visitvolkswagen-ensurance.co.uk
Volkswagen Finance
6
Volkswagen Finance specialises in providing funding solutions for Volkswagen drivers. Whether your
Volkswagen is for private or business use, you can choose from a range of funding options.
• Solutions – a personal contract plan
• Hire purchase
• Lease purchase
• Finance lease
• Contract hire
WithallVolkswagenFinanceproductsyoucanchooseaxed-costmaintenanceplantohelpyoubudgetfor
yourservicingandmaintenancecosts.Nomatterwhatnanceproductyouchoose,yourlocalVolkswagen
retailer will be able to provide you with a personalised quote that could meet your budget and vehicle needs.
CO
2
Emissions
Increased weight of a vehicle, including higher trim levels and the addition of options will have a detrimental
inuenceontheleveloffuelconsumptionandCO
2
emissions produced.
The CO
2
andfuelconsumptionguresareobtainedfromtestsonarepresentativevehicleofthetype,
conducted and approved in accordance with Council Directive 80/1268/EEC as amended by Directive
1999/100/EC (or later) on the approximation of the laws of the member states relating to the carbon dioxide
emissions and the fuel consumption of motor vehicles.
Volkswagen Roadside Assistance
Every new car is registered for Volkswagen Roadside Assistance for one year except the Touareg and Phaeton
which are registered for three years. This provides vehicle roadside and home recovery in the unlikely event
of a breakdown in the UK and Europe (subject to conditions). Volkswagen Roadside Assistance can also be
purchased for subsequent years. For full details, please contact your authorised Volkswagen retailer.
Tax Free Sales
For full details, please contact your authorised Volkswagen retailer.
Please note:
SomeillustrationsinthisbrochuredonotnecessarilyreectUKspecicationsandmaynotbeavailable.
Inparticular,controlsandsomeitemsofequipmentarepositioneddierentlyfortheUK.
Thespecicationscontainedinthisbrochureareforinformationpurposesonlyandaresubjecttochange.
Ifyourequireanyspecicfeature,youmustconsultyourauthorisedVolkswagenretailerwhoisregularly
updatedwithanychangeinspecication.Pleasecheckmodelavailabilityandfullspecicationdetailswith
your authorised Volkswagen retailer prior to ordering.
Note: we would like to advise you that telephone calls to Volkswagen Customer Care may be monitored and
recorded as part of our training and quality assurance processes. All our monitoring and recording processes
meet Oftel regulations.
1 All warranty work must be completed by an authorised Volkswagen retailer or repairer.
2 Theinspectionservicerstat3years(or40,000miles)andtheneverysecondyear(or40,000miles)hasadditionalworkscope.
3 The quoted mileage is based on a conversion from kilometres and is therefore unlikely to exceed circa 18,000 miles between oil changes.
4 Volkswagen Insurance is a trading name of Volkswagen Insurance Service (Great Britain) Limited, an appointed representative of Volkswagen
Financial Services (UK) Limited, Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes MK14 5LR. Registered in England number 2835230.
VolkswagenInsuranceissold,underwrittenandadministeredbyAllianzInsuranceplcregisteredinEnglandnumber84638.Registeredoce57
Ladymead, Guildford, Surrey GU1 1DB. Volkswagen Financial Services (UK) Limited and Allianz Insurance plc are authorised and regulated by
the Financial Services Authority. Volkswagen Financial Services (UK) Limited and Allianz Insurance plc are not part of the same corporate group.
5 Ensurance from Volkswagen Insurance is sold and administered by Lawshield UK Limited, registered in England number: 3360532 (registered
oce:LawshieldHouse,850IbisCourt,LakesideDrive,CentrePark,Warrington,CheshireWA11RL)andunderwrittenbyUKGeneralInsurance
LimitedonbehalfofAgeasInsuranceLimited,registeredinEnglandnumber:354568(registeredoce:AgeasHouse,Tollgate,Eastleigh,
Hampshire SO53 3YA).
6 Finance is available to 18s and over, subject to status. Terms and conditions apply. Volkswagen Finance.