Prodotti del Marchio D-Link

RESNETTROUBLESHOOTINGGUIDE

UNDERGRADRESIDENCES



InResServices 

E-mail: [email protected] • Phone: 416 736-5611 • Web: inres.yorku.ca

5)Isyourcomputersystemconfiguredproperly?

Ensureyourcomputerisconfiguredproperlyto

obtainitsIPaddressautomatically.Seebelow

instructions:SetNetworkconnectiontoAUTO

DHCP:

Windowsinstructions:

1. GotoStart|ControlPanel|Networkand

SharingCentre|ManageNetwork

ConnectionORManageAdapterSettings

(located

ontheleftpanel)

2. RightclickmouseoverLocalArea

ConnectionandselectProperties

3. Removecheck‐markbesideInternet

ProtocolVersion6(TCP/IPv6)

4. HighlightInternetProtocolversion4

(TCP/IPv4)clickPropertiesbutton

 Verifythatthefollowingare

selected:

a) ObtainanIPAddress

automatically

b) Obtain

DNSserveraddress

automatically

c) ClickOK

5. SetNetworkconnectionspeedandstability

 InLocalAreaConnectionwindow,

clicktheConfigurebutton

 ContinuetoAdvancedtab

i. InthePropertylist:Select

Speed&DuplexorLink

Speed&DuplexandSet

Valueto:10Mbpsand

HalfDuplex

ii. ContinuetoPower

Managementtab

iii. EnsureAllowthe

computertoturnoffthe

devicetosavepoweris

UNCHECKED

iv. ClickOKtosavechanges

madeandrestart

computer

MACOSX(10.5.x–10.6.x&higher)

instructions:

1. FromtheApplePreferenceswindows,

clicktheNetworkicon

2. SelectEthernetfromthemenuonthe

left

3. SelectUsingDHCPfromtheConfigure

drop‐downmenu

4. VerifythatbothDNSServersand

SearchDomainstextfieldsareblank



5. ClickApplybutton

6. ClickonAdvancedbutton

a. SelectEthernettab

b. SelectManuallyinthe

Configuredrop‐downbox

c. Select10baseT/UTPinthe

Speeddrop‐downbox

d. SelectHalf‐duplexinthe

Duplexdrop‐downbox

e. ClickOK

6)Yourinternetgoesout

whencomputergoes

intosleepmode?

Youcouldfollowthestepsofdisablingpower

managementontheEthernetnetworkcard.

Windows7:

ClickStart>searchNetworkandSharingCenter>

ChangeAdapterSettings.Right‐clickLocalArea

Connection>Configure.ClickthePower

Managementtab,cleartheAllowthecomputerto

turnoffthisdevicetosavepowercheckbox,clear

theAllowthisdevicetowakethecomputercheck

box,

andthenclickOK.

MacOSX:

Apple>SystemPreferences>EnergySavericon.In

EnergySaverwindowclearWakefornetworkaccess

checkbox.

7)BlockedonResNetduetovirusactivity?

Ifyoureceivedanemailfrominfosec@yorku.caand

theemailsaysthatyourResNetaccounthas

been

disabled.Or,ifthefollowmessageappearsonyour

browserscreen:

 NetworkCardAddressDenied‐Sorry,the

networkcard(MAC)addressyouaretryingto

thefollowingreason(s).