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If you experience any problems, please call the Helpline on
General information
Prior to returning your product, please read the Help section
beginning on page 55 or contact the BT Stratus 1500 Helpline on
0808 100 6556* for assistance. In the unlikely event of a defect
occurring, please follow the Helpline’s instructions for replacement
or repair.
If your product needs repair after the guarantee period has ended,
the repair must meet the approval requirements for connection to
the telephone network.
We recommend that you contact BT’s approved repair agent
Helpdesk Solutions on 0870 240 5029 or a local qualied repairer.
If the Helpline is unable to remedy your problem they will ask you to
return the product. Where possible, pack the product in its original
packaging. Please remember to include all parts, including the line
cords, power supply units and the original batteries. (Please note
that we cannot take responsibility for goods damaged in transit).
Please obtain and keep proof of posting from the Post Ofce.
For guarantee purposes proof of purchase is required so please keep
your receipt.
Technical information
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of items which
may be connected to any one telephone line. Your BT Stratus 1500
has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephones may not ring. With different telephone
types there is no guarantee of ringing, even when the REN is less
than 4.
Any additional handsets and chargers that you register have a
REN of 0.
This product is intended for use within the UK for connection to the
public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the
Radio Equipment and Telecommunications Terminal Equipment
Directive 1999/5/EC.
Hereby, CCT declares that this BT Stratus 1500 is in compliance with
the essential requirements and other relevant provisions of Directive
1999/5/EC.
If you would like a copy of the Declaration of Conformance, call the
Helpline on 0808 100 6556*.
