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If you experience any problems, please call the Helpline on
Help
• BT Residential lines – call 150. BT Business lines –
call 152.
• For non BT line customers, call 0800 800 150
(residential) or 0800 800 152 (business).
• Refer to the telephone number shown on your
telephone bill.
By sending the following commands to the BT text self
administration facility you can control functions and
capabilities in your text phone and the way messages
are handled.
1. Press SMS. Write Text msg is displayed. Press SELECT.
2. Use the keypad to type in the following commands
(depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message
delivery to your phone. All incoming text is delivered as
voice text.
Turns off permanent voice text
message delivery.
When nished, press OK.
3. Enter the number 00000 then press SELECT.
4. Press OK .SenD is highlighted.
5. Press OK. Display shows SenDing MeSSAge.
Forces a message you send to be delivered
as a voice text even though the recipient may have a text
enabled phone and usually receives written text.
This command is inserted at the start of the message and
applies only to that message, e.g.
‘Hello I will be
home late’.
• You have pressed the wrong button in a sequence. Check
the prompts in the display or refer to instructions in this
user guide.
