Troubleshooting
52 www.kodak.com/go/aiosupport
Status lights
The status lights indicate the condition of the printer. There are two status lights on
the printer, one that indicates power, the other indicates Wi-Fi status.
Power status light
Wi-Fi status light
Get help with problems you cannot resolve. Contact Kodak at www.kodak.com/go/contact and have the
following information available:
– Kodak Service Number (located inside the printer when
you open the printer access door)
– Printer model number (located on the control panel)
– Computer model, operating system, and version of
Home Center Software
– Exact wording of any error message(s) and the error
code
Power light What it means
Off
• The printer is turned off.
– Press the on/off button to turn on power.
• The printer does not have power.
– Make sure that the power cord is plugged into the back
of the printer and into an electrical outlet, and that the
electrical outlet has power.
Blinking
•The printer is busy.
– Wait for the printer to finish the task.
On
•The printer is ready
Power light What it means
Off The Wi-Fi radio is either turned off, or is turned on but not
connected to a wireless network.
Blinks continuously The Wi-Fi radio is turned on and the printer is searching for
available wireless networks within range.
