www.kodak.com/go/aiosupport 51
KODAK ESP 5200 Series All-in-One Printer
Getting help on the Web
For more troubleshooting information:
Print quality
• For best results, use KODAK Paper or a paper with the COLORLOK Technology logo
on the package.
• Make sure the paper is loaded correctly. See Loading paper, page 14.
• Clean the printhead:
– Press Home.
– Press to select Maintenance, then press OK.
– Press to select Clean Printhead, then press OK.
• Calibrate the printer:
–Press Home.
– Press to select Maintenance, then press OK.
– Press to select Calibrate Printer, then press OK.
For more information, go to www.kodak.com/go/esp5250support or
www.kodak.com/go/esp5210support, then type the problem in the search field.
Ink cartridge errors
• Make sure that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand
or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges click into place.
Paper jam
• Check for paper in the rear-access cleanout area.
• Open the printer access door and gently remove any paper from inside the printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to www.kodak.com/go/esp5250support or
www.kodak.com/go/esp5210support, then type
jam in the search field.
Error
codes/message
sGo to www.kodak.com/go/esp5250support or www.kodak.com/go/esp5210support,
then type your error code or message.
Problem Possible Solutions
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Search our knowledge base of Answers to
Questions.
www.kodak.com/go/esp5250support
or
www.kodak.com/go/esp5210support
Download the latest firmware and software for
optimal printer performance.
www.kodak.com/go/esp5250downloads
or
www.kodak.com/go/esp5210downloads
Check the Extended User Guide for detailed
instructions and the recommended system
requirements.
www.kodak.com/go/aiomanuals
