Windows operating system......................................................... 236
Printer software installation......................................................... 237
Status and Error Messages.............................................................. 237
Canceling Printing.................................................................... 238
Printing in the PostScript 3 Mode Problems............................................... 238
The printer does not print correctly in the PostScript mode.............................. 238
The printer does not print.......................................................... 238
The printer or its driver does not appear in utilities in the printer configuration (Macintosh
only).......................................................................... 239
The font on the printout is different from that on the screen.............................. 239
The printer fonts cannot be installed................................................. 239
The edges of texts and/or images are not smooth....................................... 240
The printer does not print normally via the USB interface................................ 240
The printer does not print normally via the network interface............................ 240
An undefined error occurs (Macintosh only).......................................... 241
Scanning Problems.................................................................... 241
Scanner operational problems....................................................... 241
Scanning software problems........................................................ 242
Scan quality problems.............................................................. 242
Copying Problems..................................................................... 246
Copy operational problems......................................................... 246
Copy quality problems............................................................. 246
Faxing Problems...................................................................... 249
Sending and receiving faxes problems................................................ 249
Printout problems................................................................. 252
Chapter 12 About the Printer Software
Using the Printer Software for Windows.................................................. 253
Using the printer driver. . .......................................................... 253
Using EPSON Status Monitor....................................................... 255
Uninstalling the printer software.................................................... 263
Using the PostScript Printer Driver....................................................... 264
System requirements.............................................................. 264
Using the PostScript printer driver with Windows...................................... 265
Using the PostScript printer driver with Macintosh..................................... 268
Using the PCL6 printer driver. . ......................................................... 271
Epson AcuLaser MX21/MX20 Series User's Guide
Contents 12
