Paper Jam in the Auto Document Feeder.............................................. 220
Paper Jam around the DM tray...................................................... 224
Printing a Status Sheet................................................................. 225
Operational Problems.................................................................. 225
The Print LED does not turn on..................................................... 225
The printer does not print (Print LED off)............................................. 225
The Print LED is on but nothing prints............................................... 226
The optional product is not available................................................. 226
The remaining service life of the consumable products is not updated (Windows only)....... 226
Cannot install software or drivers.................................................... 227
Cannot access the shared printer..................................................... 227
Printout Problems..................................................................... 228
The font cannot be printed......................................................... 228
Printout is garbled................................................................ 228
The printout position is not correct.................................................. 228
Graphics do not print correctly...................................................... 229
Printouts are extremely curled. . . . . . . . . . . . ........................................... 229
Print Quality Problems................................................................. 230
The background is dark or dirty..................................................... 230
White dots appear in the printout.................................................... 230
Print quality or tone is uneven...................................................... 230
Half-tone images print unevenly..................................................... 231
A vertical line appears on the printout................................................ 231
Toner smudges................................................................... 231
Areas are missing in the printed image................................................ 232
Completely blank pages are output................................................... 232
The printed image is light or faint.................................................... 233
The non-printed side of the page is dirty.............................................. 233
Print quality decreased............................................................. 233
Memory Problems..................................................................... 234
Insufficient memory for current task................................................. 234
Insufficient memory to print all copies................................................ 234
Paper Handling Problems.............................................................. 234
Paper does not feed properly........................................................ 234
Problems Using Options............................................................... 235
Paper does not feed from the optional paper cassette.................................... 235
Feed jam when using the optional paper cassette....................................... 236
An installed option cannot be used................................................... 236
Correcting USB Problems.............................................................. 236
USB connections.................................................................. 236
Epson AcuLaser MX21/MX20 Series User's Guide
Contents 11
