Technical Support
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Technical Support
If a fault cannot be resolved by following the instructions in the error message, identify
whether it is related to the card reader device or the Dell device.
• For problems with the card reader device
Contact the manufacturer for further assistance.
• For problems with the Dell device
Have your Service Tag and Express Code ready, and visit dell.com/support or
contact Dell's ProSupport Help Desk for assistance by calling 1-866-516-3115, or by
Service Tag and Express Code
Use the Service Tag and Express Code to identify your device when you contact
support.
You can check them in the following procedures.
1
Press the <Machine Status> button.
2
Check the Service Tag and the Express Code displayed on the screen.
