?--
For prompt assistance, please have
the
following
information available to give the Customer Assistance
Representative:
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from
the vehicle registration or title, or the plate
at
the top left
of
the instrument panel and visible
through the windshield.)
Dealership name and location
a
Vehicle delivery date and present mileage
Nature
of
concern
c
e
We encourage you to call us
so
we can give your inquiry
prompt attention. However, if you wish to write
Cadillac, write to:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
30009
Van
Dyke
P.O.
Box
9025
Warren,
MI
48090-9025
Refer
to
your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Cadillac, please remember that your
concern will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel. That is
why
we suggest you follow Step One first if
you
have
a
concern.
Customer Assistance for Text
Telephone
(TTY)
Users
To
assist customers who are deaf, hard
of
hearing, or
speech-impaired and who use Text Telephones
("Ys),
Cadillac has
TTY
equipment available at its Customer
Assistance Center. Any TTY user can communicate
with
Cadillac by dialing: 1-800-833-CMCC.
(TTY
users in
Canada can dial 1-800-263-3830.)
