Sign-and-Drive
Typically, if you are within the terms of your
warranty, the services you receive under the
BMW Roadside Assistance program will not
require payment. In most cases, you will simply
sign a receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
䉯 Breakdowns that are warranty related, and;
䉯 Must occur in excess of 100 miles from the
driver’s primary residence, and;
䉯 Repairs cannot be completed during normal
business hours on the same day of
breakdown.
Reimbursements will be made for meals, lodging,
car rentals, and alternate transportation to bring
the driver and the BMW automobile together
after the vehicle has been repaired by an
authorized BMW center. Original receipts must
accompany all reimbursement requests.
Trip interruption coverage is limited to $1,000.00
per incident, for a maximum of five days per incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from several car rental
companies. Benefits may vary with each
company and location, and are subject to change
without notice.
Simply use the following information to receive
your discount:
Avis姞:
Discount Code: B769775
1 800 331-1212
Budget姞:
Discount Code: T464331
1 800 527-0700
Enterprise姞:
Discount Code: NA24109
1 800 RENT-A-CAR
Hertz姞:
Discount Code: CDP#1646338
1 888 204-0234
Exclusions
Specifically excluded from coverage are:
䉯 Fines, taxes, or impound towing fees caused
by a violation of local or state law.
䉯 Expenses related to extreme adverse weather
conditions, including, but not limited to, floods,
hurricanes and tornadoes (removal from water,
snow, ice, etc.).
䉯 Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Customer Assistance Information
Your satisfaction with our product and the
services provided by authorized BMW centers is
of great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW center’s service or your BMW’s
performance, we recommend that you contact
your authorized BMW center.
When contacting an authorized BMW center, we
suggest that depending upon the nature of your
contact, you discuss it with either the Sales,
Service, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the
opportunity to provide a solution. Should you feel
that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a
misunderstanding may occur between you and
your BMW center. Should this occur and you
require further assistance, please contact the
BMW NA Customer Relations and Services
Department at:
Telephone: 1 800 831-1117
Website @ www.bmwusa.com
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