VAIO® Computer Quick Start
64
Program Support Information
Adobe® Acrobat® Reader®, Photoshop® Elements Trial Version (Adobe
Systems Inc.)
3 Operating System Online Support
Your computer comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support
at: http://support.microsoft.com/directory/.
4 VAIO Support Agent
You can find VAIO Support Agent by clicking Start and selecting Help
and Support. Using advanced diagnostic technology, Sony’s VAIO
Support Agent runs scheduled protections of your programs, network
settings, and other important software settings. When your software is
protected, you can use VAIO Support Agent to repair software problems
by restoring your software to any of the previously protected states.
5 Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Enter a description of your problem and the
Knowledge Database searches for the corresponding solutions online.
You can access Sony Computing Support at:
http://www.sony.com/pcsupport.
Web site http://www.adobe.com
e-mail techdocs@adobe.com
telephone 206-675-6126 (fee-based support)
fax 206-628-5737
hours M-F, 6 A.M.-5 P.M. (Pacific time)
