
Troubleshooting
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Parts of the document are
missing or are in the wrong
place.
(continued on next page)
You may have selected the
wrong paper orientation.
Windows PC
• Make sure you have selected the correct orientation (portrait or
landscape) on the
Features
tab of Printer Properties.
Macintosh
• Make sure you have selected the correct orientation (portrait or
landscape) on the Page Setup dialog.
You may have selected the
wrong paper size.
Windows PC
• Make sure you have selected the correct paper size on the
Setup
tab of Printer Properties.
Macintosh
• Make sure you have selected the correct paper size in the Page
Setup dialog.
You may have selected the
wrong margins.
Make sure the margins are within the printable areas.
You may have accidentally
left
Poster Printing
on.
Windows PC
• Uncheck
Poster Printing
on the
Features
tab of Printer
Properties.
Macintosh
• Uncheck
Poster Printing
on the
Layout
panel in the Print
dialog.
Problem Possible cause Solution