Business Communications Manager
Release 5.0
InTouch Installation Instructions
InTouch Client Administrator PC Pre-Installation
Instructions
Full details are in the "Business Communications Manager - InTouch Administration Guide".
LAN CTE client privileges must be configured on the BCM for each user, PC or IP address that
will use InTouch.
Extract from InTouch client update:
InTouch setup (InTouch_setup.exe)
Configuration Manager (InTouchConfigurationManager.exe)
Download from BCM Release 5.0:
LAN CTE client installer
Download .Net Framework 3.5 SP1 standalone installer if not installed on user PC’s from
http://www.microsoft.com/net/
Run Configuration Manager (InTouchConfigurationManager.exe) to generate the configuration file
(SettingsMain.xml) which contains site wide information.
Share the following items for installation on the user PC:
.NET 3.5 SP1 standalone installer (dotnetfx35.exe) (if not installed on user PC)
LAN CTE Client Installer
InTouch setup (InTouch_setup.exe) with configuration file (SettingsMain.xml) in the same
directory.
InTouch Client User PC new Installation Instructions
Full details are in the "Business Communications Manager - InTouch User Guide"
Install the latest LAN CTE Client and .Net Framework 3.5 SP1 before installing InTouch.
Run InTouch_setup.exe provided by the administrator with configuration file (SettingsMain.xml) in
the same directory.
Existing InTouch User Installation Instructions
Ensure Outlook is not running on the PC.
Run InTouch_setup.exe provided by the administrator.
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