To clean the external surfaces
Clean the external surfaces of the appliance
and control panel with a damp soft cloth.
Only use neutral detergents. Do not use
abrasive products, scouring pads or solvents
(e.g. acetone).
What to do if…
The appliance does not start or stops during
operation.
First try to find a solution to the problem (refer
to the chart). If not, contact the service cen-
tre.
Malfunction Fault code Possible cause Possible solution
The appliance does not
fill with water.
• An audible signal op-
erates.
• The display shows
the message OPEN
THE TAP.
The water tap is closed. Open the water tap.
The water pressure is
too low.
Contact your local wa-
ter authority.
The water tap is
blocked or is furred with
limescale.
Clean the water tap.
The filter in the water in-
let hose is blocked.
Clean the filter.
The connection of the
water inlet hose is not
correct.
Make sure that the con-
nection is correct.
The water inlet hose is
damaged.
Make sure that the wa-
ter inlet hose has no
damages.
The appliance does not
drain the water.
• An audible signal op-
erates.
• The display shows
the message DRAIN
BLOCKED.
There is a blockage in
the sink spigot.
Clean the sink spigot.
The connection of the
water drain hose is not
correct.
Make sure that the con-
nection is correct.
The water drain hose is
damaged.
Make sure that the wa-
ter drain hose has no
damages.
The anti-flood device
operates.
• An audible signal op-
erates.
• The display shows
the message SERV-
ICE CODE
.
Close the water tap and
contact the service
centre.
The programme does
not start.
The appliance door is
open. The display
shows the message
PLEASE CLOSE
DOOR.
Close the door correct-
ly.
The mains plug is not
connected in.
Put in the mains plug.
Blow out fuse in the
household fuse box.
Replace the fuse.
36 electrolux
