Problem and alarm code Possible cause and solution
The appliance stops and starts
more times during operation.
• It is normal. It provides optimal cleaning re‐
sults and energy savings.
Small leak from the appliance door. • The appliance is not levelled. Loosen or
tighten the adjustable feet (if applicable).
• The appliance door is not centred on the
tub. Adjust the rear foot (if applicable).
The appliance door is difficult to
close.
• The appliance is not levelled. Loosen or
tighten the adjustable feet (if applicable).
• Parts of the tableware are protruding from
the baskets.
Rattling/knocking sounds from in‐
side the appliance.
• The tableware is not properly arranged in
the baskets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate
freely.
The appliance trips the circuit-beak‐
er.
• The amperage is insufficient to supply si‐
multaneously all the appliances in use.
Check the socket amperage and the capaci‐
ty of the meter or turn off one of the applian‐
ces in use.
• Internal electrical fault of the appliance.
Contact an Authorised Service Centre.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
11.1 The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
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