11. TROUBLESHOOTING
If the appliance does not start or it stops
during operation, before you contact an
Authorised Service Centre, check if you
can solve the problem by yourself with
the help of the information in the table.
WARNING!
Repairs not properly done
may result in serious risk to
the safety of the user. Any
repairs must be performed
by qualified personnel.
With some problems the end indicator
flashes intermittently indicating a
malfunction.
The majority of problems that can
occur can be solved without the need
to contact an Authorised Service
Centre.
Problem and alarm code Possible cause and solution
You cannot activate the appliance. • Make sure that the mains plug is connected
to the mains socket.
• Make sure that there is no damaged fuse in
the fuse box.
The programme does not start. • Make sure that the appliance door is closed.
• The appliance has started the procedure to
recharge the resin inside the water softener.
The duration of the procedure is approxi‐
mately 5 minutes.
The appliance does not fill with wa‐
ter.
• The end indicator flashes 1 time
intermittently.
• Acoustic signal sounds 1 time in‐
termittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water
supply is not too low. For this information,
contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is
not clogged.
• Make sure that the inlet hose has no kinks
or bends.
The appliance does not drain the
water.
• The end indicator flashes 2 times
intermittently.
• Acoustic signal sounds 2 times
intermittently.
• Make sure that the sink spigot is not clog‐
ged.
• Make sure that the drain hose has no kinks
or bends.
The anti-flood device is on.
• The end indicator flashes 3 times
intermittently.
• Acoustic signal sounds 3 times
intermittently.
• Close the water tap and contact an Author‐
ised Service Centre.
ENGLISH 15
