Starting the Dell Diagnostics From Your Hard Drive
Before running the Dell Diagnostics, enter System Setup (see the Entering System Setup) to review your computer's configuration information, and ensure that
the device you want to test is displayed in System Setup and is active.
The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive.
1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2. Turn on (or restart) your computer.
3. When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
4. Use the up- and down-arrow keys to select Diagnostics from the boot menu and then press <Enter>.
5. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
6. Press <Tab> to select Test System and then press <Enter>.
7. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics
Main Menu).
8. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
9. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
Starting the Dell Diagnostics From the Drivers and Utilities Media
Before running the Dell Diagnostics, enter System Setup (see Entering System Setup) to review your computer's configuration information, and ensure that the
device you want to test is displayed in System Setup and is active.
1. Insert the Drivers and Utilities media into the optical drive.
2. Restart your computer.
3. When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
4. When the boot device list appears, use the up- or down- arrow keys to highlight CD/DVD/CD-RW Drive then press <Enter>.