Produkte der Marke Dell

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Clean the drive or disk —

See the Dell™TechnologyGuide for more information on cleaning your computer.

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Check the cable connections 

Run the Hardware Troubleshooter —

See Hardware Troubleshooteronpage83.

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Run the Dell Diagnostics —

See Dell Diagnostics.

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Optical drive problems

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Adjust the Windows volume control —

l Click the speaker icon in the lower-right corner of your screen.

l Ensure that the volume is turned up by clicking the sidebar and dragging it up.

l Ensure that the sound is not muted by clicking any boxes that are checked.

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Check the speakers and subwoofer —

See Sound and Speaker Problems.

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Problems writing to an optical drive

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Close other programs —

Theopticaldrivemustreceiveasteadystreamofdataduringthewritingprocess.Ifthestreamisinterrupted,anerroroccurs.Tryclosingallprogramsbefore

you write to the optical.

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Turn off standby mode in Windows before writing to a disc —

Search for the keyword standby in Windows Help and Support for information on power management modes.

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Hard drive problems

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Run Check Disk — 

Windows XP:

1. Click Start and click My Computer.

2. Right-click Local Disk C:.

3. Click Properties® Tools® Check Now.

4. Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

1. Click Start and click Computer.

2. Right-click Local Disk C:.

3. Click Properties® Tools® Check Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to

continue the desired action.

4. Follow the instructions on the screen.

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NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.