14
Dexterity
If you find it hard to pick up a phone handset or hold it to your ear
for a long time, maybe it would help to try a different phone – one
which uses the latest technology and is designed for easy use.
The list below shows some of the latest features that could help. For more information on
phones, see page 19.
• Easy grip handset.
• Hands free/headset option.
• Large or well-spaced buttons.
• Memory store so you need to press fewer
buttons to make a call.
• Speed dial options – frequently used
numbers stored under dedicated keypad
buttons.
• Pre-dial facility to check you’ve keyed the
right number before you dial.
• Wall mounting for more stability when
you’re dialling.
• Dedicated 1571 buttons so you can pick
up messages easily with just one press.
Free 195 Directory Enquiries
Free 195 Directory Enquiries is for customers who can’t use a printed directory because of
a disability.
If you’re a BT customer and the 195 Directory Enquiries operator connects your call, you can
take advantage of any inclusive minutes included in your BT call package.
If you’d like to register for Free 195 Directory Enquiries, call 0800 587 0195 for an
application form. We’re open from 9am to 4.30pm, Monday to Friday.
