Wholesale Calls Product Handbook v4.1
British Telecommunications plc Page 42 of 47
March 2009
10. NUISANCE CALL BUREAU
An End User who receives nuisance calls may be a victim of crime and that crime is
being perpetrated over the telephone network. If this happens the CP should inform
the End User that they need to contact their line provider to resolve.
Further information on the Nuisance Call Bureau can be found in the WLR product
handbook on the Openreach website – http://www.openreach.co.uk
Should CPs have initial queries concerning nuisance calls, contact should firstly be
