Troubleshooting Symptom Charts /Carrier - 5
Carrier
Carrier moves at
power on, but doesn’t
return to home
position
1 Test home position switch, and replace if defective.
2 Perform “Home Position Switch Adjustment” in
Adjustments.
3 Replace main board.
Power light on, no
carrier motion
1 Make sure carrier area is clear of obstructions.
2 Test carrier motor, and replace if defective.
3 Replace main board.
Carrier strikes
right-side frame
when printing on 4-
part carbonless
forms, printing on
perforated edge of
tractor-feed paper
1 Make sure 4-part carbonless forms are within
specifications (maximum thickness 0.55 millimeters).
2 Check that paper is inserted/aligned properly.
3 Make sure paper thickness lever is set correctly.
4 Perform “Card Guide Adjustment” in Adjustments.
