Troubleshooting Symptom Charts /Printing - 10
Problems using labels
or multipart forms
Instruct customer to use pull tractor and bottom feed slot, and to
avoid backing-out paper (especially labels). Cut the paper at a
perforation, and advance the paper forward to remove pin feed
paper from printer.
Printing on platen or
over perforation
when using push
tractor
Make sure DIP switch 2-8 ON is set to load paper beneath the bail
(about 1 inch beyond the print line).
Words touching or
slightly overlapping
Update LQ driver to version 2.0 or higher.
Page setup problems
between different
printers
Use Page Setup from File menu each time different printer is used
(different printers have varying imageable areas).
