Liquid damage
Problem Cause/solution
Liquid or other form of moisture
h
as entered the handset/hub.
R Disconnect the AC adaptor and telephone line cord from
the hub. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/hub are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use.
If the unit does not work properly, contact an authorized
service center.
Caution:
R T
o avoid permanent damage, do not use a microwave oven to speed up the drying process.
Network connection
Problem Cause/solution
I am having trouble
c
onnecting.
R Your wireless router is not turned or is not functioning. Refer to
the operating instructions included with your wireless router.
R Your mobile device is not connected to your wireless router.
Check your mobile device’s Wi-Fi settings. Refer to the
operating instructions included with your mobile device.
R The SSID (wireless network name), security type, or password
assigned to the wireless router has been changed. Configure
the hub again using the procedure described in “Wi-Fi network
access settings”, page 29.
R Confirm the hub’s Wi-Fi and IP settings using the procedure
described in “Confirming network status”, page 30.
R If your wireless router’s client isolation feature (a feature that
prevents wireless devices connected to the same wireless
router from communicating with each other) is turned on, your
hub and your mobile device will not be able to communicate
with each other. Refer to the operating instructions included
with your wireless router and make sure that this feature is
turned off.
R The hub’s network settings are incorrect. Reset the hub’s
network settings (page 30) and configure the network settings
again.
48
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