Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the hub’s AC
adaptor, then reconnect the hub’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
e
ven after installing charged
batteries.
R Place the handset on the charger to turn on the handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the hub’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the hub. Register
the handset (page 28).
I cannot hear a dial tone. R T
he hub’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the hub from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The hub beeps. R N
ew messages have been recorded. Listen to the new
messages (page 32).
I cannot set date and time. R Y
ou cannot set date and time with the handset. The time
setting of the system is configured with the date and time
of the mobile device registered to the hub. If a mobile
device is not registered to the hub, register it to the hub by
following the instructions in the System Setup Guide of
the hub.
I cannot use the handset alarm
o
r silent mode.
R The date and time is not set. The time setting of the
system is configured with the date and time of the mobile
device registered to the hub. If a mobile device is not
registered to the hub, register it to the hub by following the
instructions in the System Setup Guide of the hub.
Menu list
Problem Cause/solution
The display is in a language I
c
annot read.
R Change the display language (page 12).
44
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