List of Support Code for Error
Support code appears on your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action in response.
Support Code Appears on Computer Screen
• 1000 to 1ZZZ
1000 1200 1203 1300 1401 1403
1430 1485 1682 1684 1686 1688
168A 1700 1701 1712 1713 1714
1715 1890
• 2000 to 2ZZZ
2114 2123
• 3000 to 3ZZZ
3442 3443 3444 3445
• 4000 to 4ZZZ
4100 4102 4103
• 5000 to 5ZZZ
5100 5200 5205 5206 5B00 5B01
5B12 5B13 5B14 5B15
• 6000 to 6ZZZ
6000 6500 6800 6801 6930 6931
6932 6933 6940 6941 6942 6943
6944 6945 6946
• A000 to ZZZZ
B202 B203 B204 B205
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
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