Problem Possible cause/Solution
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
There is water in the drum.
• Select drain or spin programme to empty out
the water.
For opening the door refer to display mes-
sage.
The machine vibrates or is noisy:
The transit bolts and packing have not been re-
moved.
• Check the correct installation of the appli-
ance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the
drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the machine does not
spin:
The electronic unbalance detection device has
cut in because the laundry is not evenly distrib-
uted in the drum. The laundry is redistributed
by reverse rotation of the drum. This may hap-
pen several times before the unbalance disap-
pears and normal spinning can resume. If, after
some minutes, the laundry is still not evenly
distributed in the drum, the machine will not
spin.
• The laundry load is perhaps to little, add more
items, redistribute the load manually and
then select the spinning programme.
No water is visible in the drum:
Machines based on modern technology operate
very economically using very little water with-
out affecting performance.
The display shows the message «Anti-flood-
ing system has been activated. Please check
inlet/drain pipe connections» :
Anti-flooding system has been activated.
• Disconnect the appliance, close the water tap
and contact the Service Force Centre
The drum light doesn’t work:
Please contact your local Service Centre.
What to do if…
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