Maintenance Requirements
Warranty Coverage and Service Intervals
Emissions and Unique Component Warranties
Roadside Assistance
QUALITY/RELIABILITY/DURABILITY
This page is about:
2007 Escape Hybrid
Quality/Reliability/Durability
15
May 2006
Escape Hybrid
Maintenance Requirements
Any new technology will cause customers to ask about
reliability and maintenance costs. Escape Hybrid was
designed, engineered and produced to keep operating costs
exceptionally low.
Some points to express to your customers:
• The components shared by Escape Hybrid and conventional
Escape have the same maintenance costs. Oil and filter
changes, brake pads, wiper blades or servicing the air
conditioning will cost the same for both models
• Escape Hybrid’s regenerative braking system increases brake
pad life while it recharges the battery pack because the
friction brakes are relieved of part of the burden of slowing
the vehicle, so there is less wear and tear on the brake pads
(1)
• Escape Hybrid maintenance intervals are projected to be
longer than conventional Escape’s.
(1)
For example, because
Escape Hybrid’s gasoline engine has less idle time, its
recommended oil/filter change interval is every 12 months
or 10,000 miles — this reduces the cost of ownership and
aids the environment (less waste oil will be generated)
• The rear battery air conditioning filter should be inspected
every 10,000 miles and replaced every 20,000 miles
(1)
• While repairs to the hybrid system should only be
performed by a Ford certified technician, routine
maintenance such as oil changes or tire rotations do not
affect the hybrid system
• Escape Hybrid’s cost-effective operation can be traced to a
distinct characteristic of its driving cycle: The engine is off at
stops and at other times when it is not needed. This distinct
operational mode contributes to a reduced rate of engine
oil degradation
(1)
• Compared to the “duty cycle” of a conventional vehicle,
Escape Hybrid’s duty cycle is less severe because the
engine spends almost no time idling at stops;
(1)
sustained
idling is particularly destructive to the detergent and
anti-corrosive properties of engine oils
• Since the eCVT has very few moving parts, reliability is
expected to be very high
Warranty Coverage and Service Intervals
Escape Hybrid, like conventional Escape, comes with Ford’s
Bumper-to-Bumper Limited Warranty as well as the
complimentary Ford Roadside Assistance Program. And, like
Escape, these warranty programs are in effect for 3 years or
36,000 miles, whichever comes first.
Emissions and Unique Component Warranties
• Emissions
– Under the Federal Emissions Defect and Performance
Warranties, Ford provides coverage for a specified list of
parts for 3 years or 36,000 miles (whichever occurs first).
Ford also provides coverage, including labor and
diagnosis, for 8 years or 80,000 miles for the catalytic
converter, electronic emissions control unit and onboard
emissions diagnostic device
– Under the California Emissions Defect and Performance
Warranties, Ford provides coverage for a specified list
of parts for 15 years or 150,000 miles (whichever
occurs first). The high-voltage battery is covered for
10 years or 150,000 miles (whichever occurs first).
This warranty is applicable if the vehicle is certified
for sale in California and registered in California,
Connecticut, Maine, Massachusetts, New Jersey,
New York, Rhode Island or Vermont
• Under the Unique Component Warranty, Ford provides
coverage for 8 years or 100,000 miles (whichever occurs
first) for the high-voltage battery, electronically controlled
continuously variable transmission and the DC/DC converter
Roadside Assistance
The Roadside Assistance program is available during the
3-year/36,000-mile bumper-to-bumper warranty period.
It offers a number of features that include:
• Toll-free number operational 24 hours a day, every day —
1-800-241-FORD
Customers who call the toll-free number can request services to
change a flat tire, jump-start a battery, unlock the vehicle,
deliver fuel or tow the vehicle to the nearest Ford Motor
Company dealership or the selling dealership if within 35 miles.
Key Features
(1) Driving habits may vary — maintenance intervals based on normal driving conditions.
• Escape and Escape Hybrid are built on the same platform, so all the non-hybrid components
have a proven track record of quality and reliability
• Standard warranties on unique Hybrid components
Quality/Reliability/Durability
ESCAPE HYBRID
