If there is a problem with the screen, run Picture Test (Support > Semf Diagnosis > Picture Test) to
diagnose the issue. If the test fails to identify a problem, there may be a problem with an external
device or the signal strength.
If your Samsung Television is flickering or dimming sporadically, you may need
Flickering and Dimming to disable some of the energy efficiency features. Disable Energy Saving (System
> Eco Solution > Eco Sensor) and/or Energy Saving (System > Eco Solution >
Energy Saving) and check again.
If you find that the color on your Samsung television screen is not correct or the
black and white colors are off, run Self Diagnosis (Support > Self Diagnosis >
Picture Test).
Component If the test results are negative, check the following:
Connections/Screen Are the TV's video input connectors connected to the correct external device video
Color output connectors?
Check other connections as well. If the TV is connected to an external device via a
component cable, check that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
you find that the colors on your Samsung TV are correct but just a little too dark
If
or bright, try adjusting the following settings first.
Screen Brightness Navigate to Picture and adjust BacMight/Cell Light (applicable models), Contrast,
Brightness, Sharpness, Color, Tint (G!R) and other picture quality adjustment
settings.
Unwanted Powering
Off
Problems Powering On
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. Check if Sleep Timer (System > Time > Sleep Timer)
has been enabled. Sleep Timer automatically turns off the TV to save energy after
a specified period of inactivity. If the Sleep Timer has not been enabled, see if [to
Signa_ Power Off (System > Eco Solution > No Signa_ Power Off) or Auto Power
Off (System > Eco Solution > Auto Power Off) has been enabled.
When the TV is turned on, the remote panel receiver flashes 5 times before the
screen turns on.
If you find that you are having problems powering on your Samsung television,
there are a number of things to check before calling the service department. If the
power cord is connected properly and the remote panel is operating normally, the
problem might be with the antenna cable connection or the cable/satellite box not
being turned on. Check the antenna connection or turn on the cable/satellite box.
