
remaining water from the inlet hose and the
drain pump.
1. Disconnect the mains plug from the mains
socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in a
container and let the water flow out of the
hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty, install the
inlet hose again.
WARNING!
Make sure that the temperature is
more than 0 °C before you use the
appliance again. The manufacturer is
not responsible for damages caused
by low temperatures.
Troubleshooting
WARNING!
Refer to Safety chapters.
Introduction
The start of the appliance does not occur or it
stops during operation.
First try to find a solution to the problem (refer
to the table). If not, contact the Authorised
Service Centre.
With some problems, the acoustic signals
operate and the display shows an alarm
code:
• - The appliance does not fill with water
properly.
• - The appliance does not drain the
water.
• - The appliance door is open or not
closed correctly. Please check the door!
• - The mains supply is unstable. Wait
until the mains supply is stable.
WARNING!
Deactivate the appliance before you
do the checks.
Possible failures
Problem Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on (if available).
The appliance does not fill
with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose and the filter of the valve
are not clogged. Refer to “Care and cleaning”.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the drain hose is in the correct position. The hose
may be too low.
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