The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and basket loading leaflet.
• Use more intensive washing programmes.
• If you use multi-tablets, always switch on the option Multitab.
Poor drying results.
• Tableware has been left for too long inside a closed appliance.
• There is no rinse aid or the dosage of rinse aid is not enough. Set the
rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• We recommend to always use rinse aid, even in combination with multi-
tablets.
There are whitish streaks or bluish lay-
ers on glasses and dishes.
• The release quantity of rinse aid is too much. Adjust the rinse aid level
to a lower level.
• The quantity of detergent is too much.
There are stains and dry water drops
on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Adjust the rinse aid
level to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• The programme does not have a drying phase or has a drying phase
with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a different brand
or activate the rinse aid dispenser and use rinse aid and multi-tablets
together.
The interior of the appliance is wet.
• This is not a defect of the appliance. it is caused by the humidity in the
air that condenses on the walls.
Unusual foam during washing.
• Use the detergent for dishwashers only.
• There is a leak in the rinse aid dispenser. Contact an Authorised Serv-
ice Centre.
Traces of rust on cutlery.
• There is too much salt in the water used for washing. Refer to "The
water softener".
• Silver and stainless steel cutlery were placed together. Avoid to put sil-
ver and stainless steel items close together.
There are residues of detergent in the
dispenser at the end of the pro-
gramme.
• The detergent tablet got stuck in the dispenser and therefore was not
completely washed away by water.
• Water cannot wash away the detergent from the dispenser. Make sure
that the spray arm is not blocked or clogged.
• Make sure that items in the baskets do not impede the lid of the deter-
gent dispenser from opening.
Odours inside the appliance.
• Refer to "Internal cleaning".
Limescale deposits on the tableware,
on the tub and on the inside of the
door.
• Refer to "The water softener".
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