Problem and alarm code Possible cause and solution
You cannot activate the appliance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not start.
• Make sure that the appliance door is closed.
• The appliance has started the procedure to recharge the res-
in inside the water softener. The duration of the procedure is
approximately 5 minutes.
The appliance does not fill with water.
• The end indicator flashes 1 time intermittent-
ly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the water.
• The end indicator flashes 2 times intermit-
tently.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The end indicator flashes 3 times intermit-
tently.
• Close the water tap and contact an Authorised Service Cen-
tre.
The appliance stops and starts more times during
operation.
• It is normal. It provides optimal cleaning results and energy
savings.
Small leak from the appliance door.
• The appliance is not level. Loosen or tighten the adjustable
feet (if applicable).
• The appliance door is not centred on the tub. Adjust the rear
foot (if applicable).
The appliance door is difficult to close.
• The appliance is not level. Loosen or tighten the adjustable
feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling/knocking sounds from inside the appli-
ance.
• The tableware is not properly arranged in the baskets. Refer
to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-beaker.
• The amperage is insufficient to supply simultaneously all the
appliances in use. Check the socket amperage and the ca-
pacity of the meter or turn off one of the appliances in use.
• Internal electrical fault of the appliance. Contact an Author-
ised Service Centre.
Refer to "Before first use", "Daily
use", or "Hints and tips" for other
possible causes.
For alarm codes not described in the table, contact an
Authorised Service Centre.
11
