Other Information
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
□
Make sure the power cord is plugged in.
sound
□
If red light is flashing on the front of your TV for more
than a few minutes, disconnect and reconnect the
power cord to restore the TV. If the problem continues,
call your local service center.
□
Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 14).
□
Make sure the batteries have been inserted correctly
into the remote control (page 2).
□
Try another channel, it could be station trouble.
Poor or no □
Adjust Picture in the Video menu (page 22).
picture, good
□
Adjust Brightness in the Video menu (page 22).
sound
□
Check the antenna and/or cable connections (page 3).
Good picture. □
Press so that MUTING disappears from the
no sound
screen (page 14).
□
Check your Audio settings. Your TV may be set to
Auto-SAP (page 24).
No color □
Adjust Color in the Video menu (page 22).
No signal
□
Check the Cable setting in the Channel Setup menu
(page 25).
□
Check the antenna and/or cable connections (page 3).
□
Make sure the channel selected is currently
broadcasting.
Dotted lines or □
Adjust the antenna.
stripes
□
Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images
or ghosts
□
Check your outdoor antenna or call your cable service.
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