Contents RLX-IFHE ♦ RadioLinx Industrial Wireless
User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios
Page 8 of 109 ProSoft Technology, Inc.
November 19, 2013
2.2 Connecting the Radio to a Network Device ............................................................ 58
2.2.1 Cable Connections ................................................................................................. 58
3 Diagnostics and Troubleshooting 67
3.1 Diagnostics Overview ............................................................................................. 68
3.2 LED Status Indicators ............................................................................................. 69
3.3 Sources of Interference .......................................................................................... 70
3.3.1 Changing a Network's Channel .............................................................................. 70
3.3.2 Viewing Radio Channel Noise Level ...................................................................... 71
3.3.3 IFHE Spectrum Analyzer Dialog Box ...................................................................... 73
3.4 Troubleshooting ControlScape FH Error Messages ............................................... 74
3.4.1 Radio Configuration Status Dialog Box .................................................................. 74
3.4.2 Invalid Password Dialog Box .................................................................................. 74
3.4.3 Check the Ethernet cable ....................................................................................... 74
3.4.4 Connection Errors ................................................................................................... 75
3.5 Troubleshooting Missing Radios............................................................................. 76
3.6 RadioLinx OPC Server ........................................................................................... 77
3.6.1 System Requirements ............................................................................................ 77
4 Reference 79
4.1 Antennas ................................................................................................................. 80
4.1.1 Antenna location, spacing, and mounting ............................................................... 80
4.1.2 Antenna Pattern ...................................................................................................... 81
4.1.3 Antenna Gain .......................................................................................................... 81
4.1.4 Antenna Polarity ..................................................................................................... 82
4.1.5 Whip antennas ........................................................................................................ 82
4.1.6 Collinear array antennas ......................................................................................... 83
4.1.7 Yagi Array Antenna ................................................................................................. 84
4.1.8 Parabolic reflector antennas ................................................................................... 85
Glossary of Terms 86
5 Support, Service & Warranty 99
Contacting Technical Support .......................................................................................................... 99
5.1 Return Material Authorization (RMA) Policies and Conditions ............................. 101
5.1.1 Returning Any Product .......................................................................................... 101
5.1.2 Returning Units Under Warranty ........................................................................... 102
5.1.3 Returning Units Out of Warranty ........................................................................... 102
5.2 LIMITED WARRANTY .......................................................................................... 103
5.2.1 What Is Covered By This Warranty ...................................................................... 103
5.2.2 What Is Not Covered By This Warranty ................................................................ 104
5.2.3 Disclaimer Regarding High Risk Activities ............................................................ 104
5.2.4 Intellectual Property Indemnity ............................................................................. 105
5.2.5 Disclaimer of all Other Warranties ........................................................................ 105
5.2.6 Limitation of Remedies ** ..................................................................................... 106
5.2.7 Time Limit for Bringing Suit ................................................................................... 106
5.2.8 No Other Warranties ............................................................................................. 106
5.2.9 Allocation of Risks ................................................................................................ 106
5.2.10 Controlling Law and Severability .......................................................................... 106
