Contents ♦ i
Contents
Getting Started ................................................................................ 3
Introduction ..........................................................................................................4
Console Components............................................................................................. 4
Console Screen...................................................................................................... 5
Console Keypad..................................................................................................... 7
Softkeys (F1 – F12) ................................................................................................ 8
Handset and Cradle............................................................................................... 8
Starting and Closing the Mitel Networks 5550 IP Console...................................... 9
Adjusting the Console.......................................................................................... 10
Call Handling Basics..................................................................... 15
Answering Calls................................................................................................... 16
Dialing Telephone Numbers................................................................................. 18
Extending (Transferring) Calls ............................................................................. 20
Holding and Retrieving Calls................................................................................ 22
Conference Calls.................................................................................................. 23
Answering Recalls................................................................................................ 24
Recovering the Last Released Call........................................................................ 24
Advanced Features ....................................................................... 27
Account Codes..................................................................................................... 28
Bulletin Board ..................................................................................................... 28
Call Answering Priority ........................................................................................ 29
Call Park ............................................................................................................. 30
Call Waiting Threshold ........................................................................................ 31
Cancel Call Forwarding ....................................................................................... 31
