Call Handling Basics ♦ 15
Call Handling Basics
Contents
Answering Calls.................................................................................................................16
Dialing Telephone Numbers ..............................................................................................18
Extending (Transferring) Calls...........................................................................................20
Holding and Retrieving Calls .............................................................................................22
Conference Calls ...............................................................................................................23
Answering Recalls .............................................................................................................24
Recovering the Last Released Call .....................................................................................24
