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Symptom Possible Cause Solution
Water in the washer
does not drain or drains
slowly.
Washer does not start
Washer will not spin
Door does not open
Display stuck
on 6min left.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Electrical power cord may not be
plugged in or connection may be
loose.
• House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
• Water supply tap is not turned on.
❋ Check that the door is firmly shut.
This washing machine checks
the condition of the clothes at
6min left to evaluate if they are dry or
not. If the clothes are not dry, the
washing machine will further dry for
30min. The 6min display will then
continue to count down after 30min.
Clean and straighten the drain hose.
Clean the drain filter.
Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing the
Start/Pause button, it may take
a few moments before the clothes washer
begins to spin. The door must lock before
spin can be achieved.
Once started, the door can not be opened for
safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.
Check the weight of clothes.
The weight of the clothes
should be less then 4kg.
roubleshooting guide
T
Wash cycle time delayed
Dry problem • Does not dry
It takes time to balance the laundry
before the spin cycle
Do not overload.
Check that the washer is draining properly to
extract adequate water from the load.
Clothes load is too small to tumble property.
Add a few towels.
The washing time may vary by the
amount of laundry, water
pressure, water temperature and other
usage conditions.
If the imbalance is detected or if the
suds removing program works, the
wash time shall be increased.
Stop the wash and pull out the laundry then
put it again to untwist
