Shaving heads
- We advise you to replace your shaving heads every two years. Always
replace the shaving unit with an original RQ12 Philips Shaving Unit.
Cleaning
RQ1295CC, RQ1257CC: use Jet Clean Solution (HQ200) for regular -
cleaning of the shaving heads.
Environment
- Do not throw away the appliances with the normal household waste
at the end of their life, but hand them in at an offi cial collection point
for recycling. By doing this, you help to preserve the environment.
- The built-in rechargeable shaver battery contains substances
that may pollute the environment. Always remove the battery before you
discard or hand in the shaver at an offi cial collection point. Dispose of
the battery at an offi cial collection point for batteries. If you have trouble
removing the battery, you can also take the appliance to a Philips service
centre. The staff of this centre will remove the battery for you and will
dispose of it in an environmentally safe way.
Removing the rechargeable shaver battery
Only remove the rechargeable battery when you discard the shaver.
Make sure the battery is completely empty when you remove it.
Be careful, the battery strips are sharp.
1 Remove the back panel of the shaver with a screwdriver.
2 Remove the rechargeable battery.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leafl et.
Guarantee restrictions
The shaving heads (cutters and shaving guards) are not covered by the
terms of the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Problem Possible cause Solution
The shaver does
not shave as well
as it used to.
The shaving heads are damaged or worn. Replace the shaving unit (see
chapter ‘Replacement’).
Long hairs obstruct the shaving heads. Clean the shaving heads by
following the steps of the
extra-thorough cleaning method
(see chapter ‘Cleaning and
maintenance’).
RQ1295CC, RQ1257CC: The Jet Clean
System has not cleaned the shaver properly,
because the cleaning fl uid in the cleaning
chamber is soiled or the cleaning fl uid level is
too low.
Clean the shaver thoroughly
before you continue shaving. If
necessary, clean and refi ll the
cleaning chamber (see chapter
‘Cleaning and maintenance’).
The shaver does
not work when I
press the on/off
button.
The rechargeable battery is empty. Recharge the battery (see chapter
‘Charging’).
RQ1257, RQ1257CC: The travel lock
is activated.
Press the on/off button for 3
seconds to deactivate the travel
lock.
The shaving unit is soiled or damaged to such
an extent that the motor cannot run. In this
case, the shaving unit symbol, the tap symbol
and the exclamation mark fl ash.
Clean the shaving unit or replace
it (see chapters ‘Cleaning and
maintenance’ and ‘Replacement’).
The temperature of the shaver is too high. In
this case, the shaver does not work and the
exclamation mark on the display fl ashes.
Switch off the shaver and let
it cool down. As soon as the
temperature of the shaver has
dropped suffi ciently, you can
switch on the shaver again.
RQ1295CC,
RQ1257CC only:
The shaver is not
entirely clean after
I clean it in the Jet
Clean System.
The cleaning fl uid in the cleaning chamber is
soiled.
Empty and rinse the cleaning
chamber and refi ll it with new
cleaning fl uid.
ENGLISH ENGLISH
Shaving heads
- We advise you to replace your shaving heads every two years. Always
replace the shaving unit with an original RQ12 Philips Shaving Unit.
Cleaning
RQ1295CC, RQ1257CC: use Jet Clean Solution (HQ200) for regular -
cleaning of the shaving heads.
Environment
- Do not throw away the appliances with the normal household waste
at the end of their life, but hand them in at an offi cial collection point
for recycling. By doing this, you help to preserve the environment.
- The built-in rechargeable shaver battery contains substances
that may pollute the environment. Always remove the battery before you
discard or hand in the shaver at an offi cial collection point. Dispose of
the battery at an offi cial collection point for batteries. If you have trouble
removing the battery, you can also take the appliance to a Philips service
centre. The staff of this centre will remove the battery for you and will
dispose of it in an environmentally safe way.
Removing the rechargeable shaver battery
Only remove the rechargeable battery when you discard the shaver.
Make sure the battery is completely empty when you remove it.
Be careful, the battery strips are sharp.
1 Remove the back panel of the shaver with a screwdriver.
2 Remove the rechargeable battery.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leafl et.
Guarantee restrictions
The shaving heads (cutters and shaving guards) are not covered by the
terms of the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Problem Possible cause Solution
The shaver does
not shave as well
as it used to.
The shaving heads are damaged or worn. Replace the shaving unit (see
chapter ‘Replacement’).
Long hairs obstruct the shaving heads. Clean the shaving heads by
following the steps of the
extra-thorough cleaning method
(see chapter ‘Cleaning and
maintenance’).
RQ1295CC, RQ1257CC: The Jet Clean
System has not cleaned the shaver properly,
because the cleaning fl uid in the cleaning
chamber is soiled or the cleaning fl uid level is
too low.
Clean the shaver thoroughly
before you continue shaving. If
necessary, clean and refi ll the
cleaning chamber (see chapter
‘Cleaning and maintenance’).
The shaver does
not work when I
press the on/off
button.
The rechargeable battery is empty. Recharge the battery (see chapter
‘Charging’).
RQ1257, RQ1257CC: The travel lock
is activated.
Press the on/off button for 3
seconds to deactivate the travel
lock.
The shaving unit is soiled or damaged to such
an extent that the motor cannot run. In this
case, the shaving unit symbol, the tap symbol
and the exclamation mark fl ash.
Clean the shaving unit or replace
it (see chapters ‘Cleaning and
maintenance’ and ‘Replacement’).
The temperature of the shaver is too high. In
this case, the shaver does not work and the
exclamation mark on the display fl ashes.
Switch off the shaver and let
it cool down. As soon as the
temperature of the shaver has
dropped suffi ciently, you can
switch on the shaver again.
RQ1295CC,
RQ1257CC only:
The shaver is not
entirely clean after
I clean it in the Jet
Clean System.
The cleaning fl uid in the cleaning chamber is
soiled.
Empty and rinse the cleaning
chamber and refi ll it with new
cleaning fl uid.
ENGLISH ENGLISH
RQ1295-1257_EN_A6_CS3.indd 53 13.4.26 11:22:55 PM
