198 IBM ^ zSeries 990 Technical Guide
Figure 8-4 CIU ordering example
The following is a sample list of the screen sequences a customer must follow on Resource
Link to initiate an order:
1. Sign on to Resource Link.
2. Select the CIU option from the main Resource Link page.
3. Customer and machine details associated with the User ID are listed.
4. The current configuration (PU allocation and memory) is shown for the selected server
serial number.
5. Create a target configuration step-by-step for each upgradeable option. Resource Link
limits options to those that are valid/possible for this z990 configuration.
6. The target configuration is verified.
7. The customer has the option to accept or reject.
8. An order is created and verified against the pre-established Agreement.
9. A price is quoted for the order; customer signals acceptance/rejection.
10.A customer secondary order approval is optional.
11.On confirmation of acceptance, the order is processed.
12.LIC-CC for the upgrade should be available within few hours.
Figure 8-5 on page 199 shows the CIU activation process. IBM Resource Link communicates
with the Remote Support Facility to stage the CIU order and prepare it for download. The
customer is automatically notified when the order is ready for download.
ibm.com/servers/resourcelink
Customer
CIU order
Remote Support
Facility
Internet
Optional customer
secondary order
approval
