
◦
The cable you are using (by part number) and where you purchased it
◦
The type of interface used on your product (USB or network)
◦
The software name and version you are currently using
◦
Print out the service information prints. You may be asked to fax them to the support center
helping you.
On the front panel: select the
icon, then Service information prints > Print all
pages.
Through the Embedded Web Server: go to the Service support page in the Support tab,
and then select Printer information > Print all pages.
Telephone number
Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/
country/us/en/wwcontact_us.html.
180 Chapter 17 HP Customer Care ENWW
HP Customer Care