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Help and Support
HP provides many kinds of information and help for
your PC.
■ HP Utility programs in the hp pavilion pc tools folder.
■ The Help and Support Center is an onscreen Help
area where you can find information from HP and
Microsoft about using the PC and its components.
Go to the Help and Support Center when you want to
read about your computer, view tutorials, run tests, or
get troubleshooting help by using the Internet.
The Help and Support Center also gives you access to
the latest news and updates for your PC.
■ The HP Web site provides a place where you can get
supplemental information about HP computers and
products and contact HP Support.
■ HP Customer Care provides HP Help over the
telephone.
Review the following pages to learn more about each of
these types of help.
HP Utility Programs
HP provides special utility programs in the hp pavilion pc
tools folder that display support information, and initiate
application or system recovery.
To find these programs, click Start, choose All
Programs, choose Hewlett-Packard, choose hp
pavilion pc tools, and select a program or folder.
Help and Support Center
1 Press Help (the ?
button) on the keyboard
to open Help and
Support.
Or
Click Start on the
taskbar, and then click
Help and Support.
2 In Help and Support,
click My HP Pavilion
PC. Click a title and
read the topic. This
area is a library of
helpful information
about your PC.
3 In Help and Support,
click HP Instant
Support. Click
Request Help and
follow the onscreen
instructions to run a test
or submit a problem to
HP Instant Support.
