
Messages regarding printheads
Printhead error
Cause Corrective Action
An incompatible Printhead has been installed. Install a Printhead specied for use with the printer .
( → P .481)
Open the T op Cover . If the Carriage is over the
Platen , replace the Printhead with a new one.
( → P .481)
There is a problem with the Printhead .
If, after opening the T op Cover , you see that the
Carriage is not over the Platen , follow the steps
below .
1. Close the T op Cover and press the Online button.
2. Replace the Printhead .
( → P .481)
550 Error Message