Problem Possible solution
You cannot open the ap-
pliance door.
• Make sure that a washing programme that ends with water
in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
The appliance makes an
unusual noise and vi-
brates.
• Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation instruction".
•
Add more laundry in the drum. The load may be too small.
The programme duration
increases or decreases
during programme exe-
cution.
• The ProSense function is able to adjust the programme du-
ration according to the type and the laundry load size. Re-
fer to "The ProSense load detection" in "Daily Use" chap-
ter.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different deter-
gent.
•
Use special products to remove the stubborn stains before
you wash the laundry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
Too much foam in the
drum during the washing
cycle.
•
Reduce the quantity of detergent.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
14. CONSUMPTION VALUES
Stated values are obtained in laboratory conditions with relevant stand-
ards. Different causes can change the data: the quantity and type of
laundry and ambient temperature. Water pressure, the supply voltage
and the temperature of inlet water may also affect the washing pro-
gramme duration.
Technical specifications may be changed without prior notice to improve
the quality of product.
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