Problem Possible cause/Solution
The machine does not
empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
You have set an option or a programme that ends with
the water still in the tub or a that eliminates all the
spinning phases.
• Set the draining or the spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the
floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the in-
let hose fittings. It is not always easy to see this as the
water runs down the hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or the inlet hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has not
been replaced or the filter has not been properly
screwed in after cleaning action.
• Refit the cap on the emergency emptying hose or
screw the filter fully in.
Unsatisfactory washing
results:
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to wash-
ing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the DOOR light has gone off.
There is water in the drum.
• Select drain or spin programme to empty out the
water.
ENGLISH
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