TROUBLESHOOTING GUIDE
THE DOORS ARE DIFFICULT TO OPEN
Check if... Then...
The gaskets are dirty or sticky. Clean gaskets and the surfaces that they touch. Rub a thin
coat of appliance polish or kitchen wax on the gaskets after
cleaning.
The door is reopened within a short time after
having been opened.
When you open the door, warmer air enters the refrigerator.
As the warm air cools, it can create a vacuum. If the door is
hard to open, wait 5 minutes to allow the air pressure to
equalize, then see if it opens more easily.
TEMPERATURE IS TOO WARM OR THERE IS INTERIOR MOISTURE BUILDUP
Check if... Then...
The air vents are blocked. Cold air circulates from
the freezer to the fresh food section and back
again through air vents in the wall dividing the two
sections.
Locate air vents by using your hand to sense airflow and move
all packages that block vents and restrict airflow.
The doors are opened often. When the door is opened, warm humid air is allowed into the
refrigerator. The more the door is opened, the faster the
humidity builds up, and the more warm air the refrigerator must
cool. In order to keep the refrigerator cool, try to get everything
you need out of the refrigerator at once, keep food organized
so it is easy to find and close the door as soon as the food is
removed.
The control is not set correctly for the surrounding
conditions.
Refer to the Setting the Controls section on page 16.
Wait 24 hours for temperatures to stabilize or even out. If the
temperature is too cold or too warm, move the dial one
number at a time.
A large amount of food has just been added to the
refrigerator or freezer.
Adding food warms the refrigerator, it can take a few hours for
fhe refrigerator to return to normal temperature.
The food is not packaged correctly. Wrap food tightly and wipe off damp containers prior to storing
in the refrigerator to avoid moisture accumulation. If
necessary, repackage food according to the guidelines in the
Food Storage Guide section on page 18.
The doors are not closing completely.
See Doors will not close completely on page 33.
The weather is humid. In humid weather, air carries moisture into refrigerator when
doors are opened.
A self-defrost cycle was completed.
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
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