Integrated Voice Mail
Voice processing applications help you improve customer service
by providing callers with instant attention, responsiveness, and
access to information.
Capabilities:
nSimplify voice mailbox operation through a Toshiba IP or
digital telephone with LCD display and soft keys
nRecord calls directly into your voice mailbox with a single
button on your telephone
nUnified Messaging manages voice, fax, and e-mail messages
from your PC or telephone
nFax Integration, Text-To-Speech, Speech Recognition, and
Interactive Voice Response applications enable you to add
advanced options as needed
nCommunicate effectively both in and out of the office with
other employees and customers 24 hours-a-day, 365 days-
a-year
Toshiba’s LVMU and iES16 models seamlessly integrate your
voice message processing on a single printed circuit card
inside your Strata CIX system—with no need for external
connections, standard telephone ports, or separate power
backup systems.
Strata Messaging
Voice Mail, Unified Messaging, Follow-me, Call Recording,
and LCD display and soft key integration applications run on
a Linux
®
operating system-based unified communications
appliance that connects via SIP to Strata CIX.
Media Application Server
Toshiba’s Media Application Server supports voice processing
and all value-added applications integrated within one platform
that connects to the Strata CIX via Ethernet.
Applications:
nAuto Attendant
nVoice Mail
nAutomated Speech Recognition
nText-To-Speech
nUnified Messaging
nFax Integration
nInteractive Voice Response
nAutomatic Call Distribution (ACD)
nACD Reporting
nToshiba-approved 3rd party Computer Telephony Integration
(CTI) and CRM applications
nStrata Call Manager Unified Communications
nFeatureFlex
®
adaptability tools
nNetwork eManager
®
browser-based system administration
nMy Phone Manager
®
browser-based personal telephone
administrator
nVideo Communication Solution (VCS)
Toshiba Voice Mail Applications
THE POWER TO DO MORE
