
Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
1-26 In Brief
Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in the
Roadside Service program.
See Roadside Service (U.S. and
Canada) on page 13‑7 or Roadside
Service (Mexico) on page 13‑9.
Roadside Service and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Q button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: cadillac.com
Click on “Owners,” then “Manage
My Cadillac/Owners Login.”
Canada: cadillacowner.ca
OnStar
®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.