BT Versatility
Owner's Manual
25
Group Divert
This feature allows any Extension within a group to set a divert for that group. When a divert for
the group is set any call for that group will be diverted. Calls to individual extensions in the Group
are not diverted.
Setting a group divert from a featurephone
• From the Idle Menu, press the Scroll Down Key (Ô) until ‘Group Divert’ is displayed
• Select ‘Group Divert’.
• Select the Group (The Extension may be in more than one Group), a solid diamond indicates
a group with a divert Set
• Select the Option required (a solid diamond indicates a 'Divert' is set), and enter the
destination number or select an extension from the list.
• Select ‘Divert to VM’ to divert the calls to the Group Voice Box.
Note: The Group must be allocated a Voice Box for this option to be presented. Go to
page 68
Note: If an extension, which is not in the group, attempts to set or cancel a divert for that
group then ‘Invalid’ will be returned.
Security Warning: It is possible that an extension may misuse the External Divert facility.
Cancel group divert from featurephone
If ‘Divert All Calls’ is set for a ‘Group ’ all the Featurephones in the group have the prompt
‘Cancel Group Divert’ on their displays.
• Press the “Cancel Group Divert” option
• The display will show the groups associated with the extension. (a solid diamond indicates a
'Divert' is set for that group), Select the required Group
• Select the divert type to be cancelled.
Group Divert from standard phones
To set a group divert dial the Group Divert Code followed by the Group number (180 – 199) and
the destination number.
The Codes from a standard phone for Group Divert are:
• 792 Group Divert All Calls
• 793 Group ‘Divert On Busy’
• 794 Group ‘Divert On No Answer’
Holding conference calls
This feature allows you to hold a three-way conversation between three Extensions, or between
two extensions and an Exchange Line, or between two exchange Lines and an extension.
To hold an Internal Conference
• When on a call, press the Scroll Down Key (Ô) until ‘Internal Conference’ is displayed.
• Select ‘Internal conference’.
• Select the Extension to be included in the conference.
• When the Extension answers, select ‘Conference’ on the Display.
